{"id":47403,"date":"2022-03-22T09:10:12","date_gmt":"2022-03-22T08:10:12","guid":{"rendered":"https:\/\/www.esmuc.cat\/sobre-lesmuc\/qualitat\/sistema-intern-de-garantia-de-la-qualitat-sigq\/"},"modified":"2023-10-05T12:57:37","modified_gmt":"2023-10-05T10:57:37","slug":"sistema-intern-de-garantia-de-la-qualitat-sigq","status":"publish","type":"page","link":"https:\/\/www.esmuc.cat\/es\/escuela\/sobre-lesmuc\/qualitat\/sistema-intern-de-garantia-de-la-qualitat-sigq\/","title":{"rendered":"Sistema Interno de Garant\u00eda de la Calidad (SIGQ)"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column esmuc__Menu_Masters is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><div class=\"breadcrumbs align  wp-block-bcn-breadcrumb-trail has-text-color has-background\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\">\n\t<span><\/span>\n\t<span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Ir a ESMUC.\" href=\"https:\/\/www.esmuc.cat\/es\/\" class=\"home\" ><span property=\"name\">ESMUC<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Ir a Escuela.\" href=\"https:\/\/www.esmuc.cat\/es\/escuela\/\" class=\"post post-page\" ><span property=\"name\">Escuela<\/span><\/a><meta property=\"position\" content=\"2\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Ir a Sobre la ESMUC.\" href=\"https:\/\/www.esmuc.cat\/es\/escuela\/sobre-lesmuc\/\" class=\"post post-page\" ><span property=\"name\">Sobre la ESMUC<\/span><\/a><meta property=\"position\" content=\"3\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Ir a Calidad.\" href=\"https:\/\/www.esmuc.cat\/es\/escuela\/sobre-lesmuc\/qualitat\/\" class=\"post post-page\" ><span property=\"name\">Calidad<\/span><\/a><meta property=\"position\" content=\"4\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><span property=\"name\" class=\"post post-page current-item\">Sistema Interno de Garant\u00eda de la Calidad (SIGQ)<\/span><meta property=\"url\" content=\"https:\/\/www.esmuc.cat\/es\/escuela\/sobre-lesmuc\/qualitat\/sistema-intern-de-garantia-de-la-qualitat-sigq\/\"><meta property=\"position\" content=\"5\"><\/span><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Sistema Interno de Garant\u00eda de la Calidad (SIGC)<\/h1>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"section-g96378f\" class=\"wp-block-gutentor-e0 section-g96378f gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">La ESMUC establece, documenta y mantiene un Sistema Interno de Garant\u00eda de la Calidad (SIGC-ESMUC), de acuerdo con las indicaciones establecidas en el programa AUDIT-EAS de la agencia de calidad AQU Catalunya, bajo las indicaciones y seguimiento del Departamento de Ense\u00f1anza de la Generalidad de Catalu\u00f1a.<\/p><\/div><\/div>\n\n\n\n<div id=\"section-g71e73e\" class=\"wp-block-gutentor-e0 section-g71e73e gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">El SIGC-ESMUC es un sistema basado en los procesos formativos que despliegan las directrices definidas en el programa AUDIT-ESMUC. Adem\u00e1s, el modelo de gesti\u00f3n empleado busca seguir el ciclo de mejora continua:<\/p><\/div><\/div>\n\n\n\n<div id=\"section-g2937d3\" class=\"wp-block-gutentor-e7 section-g2937d3 gutentor-element gutentor-element-list\"><ul class=\"grid-row gutentor-grid-item-wrap list-indicator-icon\"><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-0\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-angle-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">Identificar qu\u00e9 se hace y qu\u00e9 es lo que se quiere hacer y planificar las tareas a realizar.<\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-1\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-angle-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">Desarrollar las tareas planificadas cumpliendo con los compromisos adquiridos.<\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-2\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-angle-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">Revisar las acciones realizadas recogiendo evidencias, midiendo los resultados y detectando desviaciones respecto a los objetivos iniciales.<\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-3\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-angle-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">Actuar analizando las causas de las desviaciones y determinando objetivos de mejora.<\/p><\/span><\/span><\/span><\/li><\/ul><\/div>\n\n\n\n<div id=\"section-g25aa2b\" class=\"wp-block-gutentor-e0 section-g25aa2b gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">El Sistema Interno de Garant\u00eda de la Calidad est\u00e1 formado por el Manual de Calidad, donde se exponen las l\u00edneas b\u00e1sicas de la pol\u00edtica de calidad, y los distintos procesos relacionados con la calidad de todos los planes formativos del Esmuc.<\/p><\/div><\/div>\n\n\n\n<div id=\"section-g4f41f0\" class=\"wp-block-gutentor-e0 section-g4f41f0 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\"><a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2021\/11\/Manual-de-qualitat.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual de Calidad<\/a> (en revisi\u00f3n)<\/p><\/div><\/div>\n\n\n\n<div id=\"section-gfbfb21\" class=\"wp-block-gutentor-e0 section-gfbfb21 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\"><a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/03\/SGIQ-Informe-final-ESMUC-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Informe final de evaluaci\u00f3n del dise\u00f1o del Sistema Interno de Garant\u00eda de la Calidad (SIGQ)<\/a><\/p><\/div><\/div>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure id=\"tablepress-201\" class=\"wp-block-table\"><table><thead><tr><th>Procesos desarrollados en el SIGC<\/th><\/tr><\/thead><tbody><tr><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div id=\"section-gb9b543\" class=\"wp-block-gutentor-e7 section-gb9b543 gutentor-element gutentor-element-list\"><ul class=\"grid-row gutentor-grid-item-wrap list-indicator-icon\"><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-0\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">1.1\u00a0<a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/03\/Definir-la-politica-i-els-objectius-de-qualitat-de-la-formacio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Pol\u00edtica y objetivos de calidad<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-1\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">1.2 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-12-Revisio-SIGQ.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Revisi\u00f3n del SIGC<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-2\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">1.3 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-13-Millora-continua.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Mejora cont\u00ednua<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-3\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">1.4 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-14-Plans-actuacio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Planes deactuaci\u00f3n<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-4\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">2.1 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-21-Verificacio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Dise\u00f1o y verificaci\u00f3n de titulaciones<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-5\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">2.2 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-22-Seguiment.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Seguimiento y mejora de titulaciones<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-6\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">2.3 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-23-Modificacio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Modificaci\u00f3n de titulaciones<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-7\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">2.4 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-24-Acreditacio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Acreditaci\u00f3n de titulaciones<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-8\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">2.5 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2023\/10\/SIGQ-25-Extincio-titulacions.pdf\">Extinci\u00f3n de titulaciones<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-9\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">3.1 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-31-Perfil-dingres-proves-dacces-i-admissio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Perfil de ingreso pruebas de acceso y admisi\u00f3n<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-10\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">3.2 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/03\/Matriculacio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Matriculaci\u00f3n<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-11\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">3.3 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2023\/04\/SIGQ-33-Captacio-estudiants.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Captaci\u00f3n de estudiantes<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-12\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">3.4 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-34-Suport-i-orientacio-als-estudiants.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Soporte y orientaci\u00f3n a los estudiantes<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-13\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">3.5 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-35-Desenvolupament-de-la-metodologia-densenyament-i-avaluacio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Desarrollo de la metodolog\u00eda de ense\u00f1anza y evaluaci\u00f3n<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-14\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">3.6 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-36-Gestio-de-la-mobilitat-dels-estudiants.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Gesti\u00f3n de la movilidad de estudiantes<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-15\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">3.7 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-37-Gestio-de-les-practiques-externes.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Gesti\u00f3n de las pr\u00e1cticas externas<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-16\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">4.1 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-41-Definicio-de-la-politica-de-personal.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Definici\u00f3bn de la pol\u00edtica de personal<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-17\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">4.2 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-42-Seleccio-de-personal.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Selecci\u00f3n de personal<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-18\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">4.3 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-43-Formacio-de-personal.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Formaci\u00f3n de personal<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-19\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">4.4 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-44-Avaluacio-i-reconeixement-de-personal.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Evaluaci\u00f3n y reconocimiento de personal<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-20\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">5.1 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-51-Gestio-i-millora-dels-recursos-materials.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Gesti\u00f3n y mejora de los recursos materiales<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-21\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">5.2 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-52-Gestio-i-millora-dels-serveis.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Gesti\u00f3n y mejora de los servicios<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-22\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">6.1 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2023\/10\/SIGQ-61-Recollida-analisi-resultats.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Recogida y an\u00e1lisis de los resultados<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-23\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">6.2 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2023\/10\/SIGQ-62-Gestio-incidencies.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Gesti\u00f3n de incidencias, reclamaciones y sugerencias<\/a><\/p><\/span><\/span><\/span><\/li><li class=\"gutentor-list-item grid-lg-12 grid-md-12 grid-12\"><span class=\"gutentor-single-item gutentor-single-item-24\"><span class=\"gutentor-list-item-wrap g-s-list-wrap\"><span class=\"gutentor-single-list-item-icon\"><i class=\"list-item-icon fas fa-arrow-right\"><\/i><\/span><span class=\"gutentor-list-item\"><p class=\"gutentor-single-item-title\">7.1 <a href=\"https:\/\/www.esmuc.cat\/wp-content\/uploads\/2022\/10\/SIGQ-71-Publicacio-dinformacio-i-rendicio-de-comptes-sobre-els-programes-formatius.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Publicaci\u00f3n de informaci\u00f3n y rendici\u00f3n de cuentas sobre los programas formativos<\/a><\/p><\/span><\/span><\/span><\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sistema Interno de Garant\u00eda de la Calidad (SIGC) Procesos desarrollados en el SIGC<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":47388,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[923],"tags":[1606],"class_list":["post-47403","page","type-page","status-publish","hentry","category-sobre-lesmuc-es","tag-avaluacio-de-qualitat-es"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-17 14:44:21","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/pages\/47403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/comments?post=47403"}],"version-history":[{"count":10,"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/pages\/47403\/revisions"}],"predecessor-version":[{"id":86421,"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/pages\/47403\/revisions\/86421"}],"up":[{"embeddable":true,"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/pages\/47388"}],"wp:attachment":[{"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/media?parent=47403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/categories?post=47403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.esmuc.cat\/es\/wp-json\/wp\/v2\/tags?post=47403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}